His abstract:
Operational documents that define policies and procedures create a common understanding and form the glue that holds complex organizations together. By employing commonly available desktop productivity tools instead of specialized content authoring tools, organizations are able to push authoring out to business users with the most relevant experience and knowledge about key procedures. This results in better policy documents and a more efficient organization.The presentation itself:
Increasingly, organizations are turning to a combination of products such as Microsoft SharePoint, Microsoft Word and MarkLogic Server to enable the dynamic assembly of documents. In this educational session, attendees will review a comprehensive case study involving JetBlue, a leading airline who is using these technologies to drive a dynamic enterprise publishing environment in order to contain costs, improve efficiency, and meet regulatory compliance.
This discussion will also explore how business users, working in the authoring environment of preference, Microsoft Word, are now able to: search across approved content and repurpose a table, section, paragraph or any level of content; enhance and enrich the content adding significant value for future reuse; and protect content across all channels by leveraging the ability to lock official information.

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